Patients come first
Porters provide the highest level of service to patients and departments that they support daily.
Porters key aim is to respond positively to the needs of a hospital and work across all areas.
Your career journey
Those who provide portering services use and focus their attention on customer service skills.
These skills are foundational to a formal apprenticeship in customer care or provide the transferable skills to work in other areas such as materials or move into a healthcare assistant role.
View the career path for more information.
Start your journey
Hit the ground running with your 90-day induction and get to know your hospital.
Keep patient safety at the forefront by completing your mandatory training.
Develop yourself with professional conversations with your manager and participate in the check-in and appraisal process.
Take advantage of the work-based opportunities. The early careers hints and tips article will help you reflect on what you might do.
Porter
Develop your understanding of supporting patients by completing level 2 healthcare support worker apprenticeship.
With those with more experience, the level 3 customer service apprenticeship supports your development.
Take advantage of the work-based opportunities. The early careers hints and tips article & experienced careers hints and tips article will help you reflect on what might do.
Links to other pathways
Managerial
Reflect upon your improvement as a practitioner, by developing evidence-based practice skills through the level 5 Operational Manager course.
Take advantage of the work-based opportunities. The managerial careers hints and tips article will help you reflect on what you might do.