The best customer service
Our centralised business services provide the best customer service to our patients and suppliers through managing accounts payable, billing, credit control, and clinical coding.
Your career routes
When starting as a business associate, there are many areas of specialism and routes within business services in which you can choose to work.
Business administration and financial qualifications can support you to develop.
The skills gained within these areas can be applied to other business areas and functions.
View the career path for more information.
Start your journey
Hit the ground running with your 90-day induction and get to know the business services function and who it serves.
Keep patient safety at the forefront by completing your mandatory training.
Develop yourself with professional conversations with your manager and by participating through the check-in and appraisal process.
Take advantage of the work-based opportunities. The early careers hints and tips article will help you reflect on what you might do.
Business administrator / clinical coder
Develop your understanding of business administration with a focus on the key theories vital for starting your career by completing either:
Clinical coders can benefit from the following route:
Take advantage of the work-based opportunities. The early careers hints and tips article & experienced careers hints and tips article will help you reflect on what might do.
Links to other pathways
Team lead
Begin to develop a deeper understanding of business and increase your specialist knowledge with the level 3 Team Lead/Supervisor apprenticeship, for those considering a career in finance the level 3 in assistant accountant apprenticeship would be helpful.
Take advantage of the work-based opportunities. The experienced careers hints and tips article will help you reflect on what you might do.
Links to other pathways
Business manager
Reflect upon your improvement as a practitioner within business management, by developing evidence-based practice skills through the level 5 Operations/ Departmental Manager apprenticeship.
Take advantage of the work-based opportunities. The managerial careers hints and tips article will help you reflect on what you might do.
Links to other pathways
Department head
Use coaching opportunities and feedback tools to support your growth and development to effectively manage across multiple disciplines.
Build strategies that drive change within healthcare management and learn to effectively manage across multiple disciplines through the following courses:
- Level 5 Operational Leaders
- Level 6 Chartered Manager Degree Apprenticeship
- Level 7 MSc Global Leadership and Management
- Level 7 Towards Outstanding for senior leaders programme
- MBA route through a specialised programme for directors
Take advantage of the work-based opportunities. The senior leader careers hints and tips article will help you reflect on what you might do.