"Good enough" never is
Operational roles across businesses may vary, depending on whether you are in a hospital, national service in a supporting corporate role.
Regardless of your environment, operational roles focus on patient care and ensuring everything within your responsibility contributes to the best patient experience.
Operational roles focus on the management and leadership of people and processes through alignment to governance and maximizing efficiencies at a high level through people and their teams.
Your career journey
Operational roles offer lots of exposure to a hospital environment or the respective function, which gives the skills and knowledge to apply this to different areas.
Training and development within project management, process management or leadership and management compliment the experience of an operations professional.
View the career path for more information.
Start your journey
Hit the ground running with your 90-day induction and get to know your area.
Keep patient safety at the forefront by completing your mandatory training.
Develop yourself with professional conversations with your manager and participate in the check-in and appraisal process.
Take advantage of the work-based opportunities. The early careers hints and tips article will help you reflect on what you might do.
Operations Assistant or Executive Assistant
Begin to develop a deeper understanding of business and increase your specialist knowledge with the level 3 Business Admin apprenticeship.
Take advantage of the work-based opportunities. The early careers hints and tips article & experienced careers hints and tips article will help you reflect on what might do.
Operations Manager
Reflect upon your improvement as a practitioner within the business, by developing evidence-based practice skills through the ILM level 5 course.
Take advantage of the work-based opportunities. The experienced careers hints and tips article & managerial careers hints and tips article will help you reflect on what you might do.
Director of Operations
Build strategies that drive change within healthcare management and learn to effectively manage across multiple disciplines through the following courses:
- Level 6 Chartered Manager Degree Apprenticeship
- Level 7 MSc Global Leadership and Management
- Level 7 Towards Outstanding for senior leaders programme
- MBA route through a specialised programme for directors
Take advantage of the work-based opportunities. The senior leader careers hints and tips article will help you reflect on what you might do.