The role of a Customer Service Practitioner is to deliver high quality service to our customers, patients and visitors throughout your workplace.
This programme typically takes 12-15 months to complete
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level.
How is it delivered?:
Training is delivered remotely online and by a blended delivery method.
Entry Requirements:
Applicants should discuss access to this course with their manager.
A signed Learning Agreement will be required upon application.